How Gen AI Is Transforming Retail Beauty – Personalization, Predictive Trends & Customer Experience in 2025
The retail beauty industry always evolves alongside culture, creativity, consumer behaviour and expectations. The 21st century, though, has ushered a new force into the equation, Artificial Intelligence (AI); a breakthrough in cognitive technology, reshaping not just how products are sold, but how beauty itself is understood and delivered to create lasting impressions. Just when the […]
The Beauty of Click-and-Collect: L’Occitane’s Omnichannel Strategy in Action
With consumers expecting seamless, flexible shopping journeys that are consistent across all platforms, brands are reimagining retail touchpoints that cater to both online convenience and in-store charm. In 2015, as omnichannel strategies gained momentum, actual data statistics revealed that brands with a functional omnichannel presence retained 89% of their customers, which was a near impossibility […]
Cosmetic Kiosks & Mini Stores: The New Micro-Retail Trend
Retail, once dominated by expansive brick-and-mortar out-lets and department chains, is now, metamorphosing into a petite and surprisingly effective avatar. Beauty retail kiosks and mini pop-ups are thus, the new norm in the beauty industry signifying a micro-retail trend that prioritizes agility, engagement, experience and innovation. As per statistics, the D2C cosmetic brand kiosks market […]
Inside Uniqlo’s Smart Kiosk Rollout at Airports: Fashion ‘To Go’
In an age where convenience is king and instant gratification rules consumer experiences, Uniqlo has found an innovative way to deliver fashion on-the-go through smart apparel vending machines at the fastest-moving transit hubs, i.e. airports. Ranked among the growth leaders in the world of global fashion and with a brand value of $21.6million, Uniqlo is […]
The Future of Smart Vending: Trends to Watch in 2025
Think vending machines are old-school? Think again. These kiosks in 2025 are not just smart; they’re intuitive, predictive and downright futuristic. Powered by cutting-edge technology, these AI vending machines know what you want, when you want and how to get it to you easily and safely. This isn’t just retail convenience; it is an intelligent, […]
Why D2C Beauty Brands Are Turning to Smart Vending Machines for Travellers
The beauty sector is seeing a surge in D2C brands catering to today’s on-the-go, tech-savvy travellers. These consumers want quick, convenient access to their favourite products right within the transit hubs they move through. Previously limited to online sales, D2C brands struggled to capture impulse purchases in airports and other high-traffic zones. Smart vending machines […]
How Kylie Jenner Cracked the Code of Branding, Social Media, and D2C Success
From a vivacious 10-year-old in Keeping Up With The Kardashians to Forbes’ Youngest Self-Made Billionaire, Kylie Jenner’s journey from reality TV to building a billion-dollar beauty empire has awed the FMCG world. Launched in 2015, Kylie Cosmetics disrupted traditional beauty marketing by shifting away from conventional advertising to deep personal branding and a direct-to-consumer (D2C) […]
Top 7 AI Use Cases For A Smarter Shopping Experience
A Brief Overview Of The Role Of AI In Retail Valued at $10.66 billion (USD) in 2024, the market size of AI in retail is estimated to touch $105.59 billion by 2032 at 33.2% CAGR during the forecast period. This staggering growth reveals a momentous drift in the conventional retail format to smarter shopping with […]
Airport Beauty Goes High-Tech with Benefit’s Automated Kiosks
The Dawn of High-Tech Beauty on the Go Valued at USD66.514 billion in 2024, the global travel retail cosmetic market is expected to grow by 10.6% CAGR until 2031, signifying the dawn of an era of convenience in beauty shopping while travelling. Often tight in their schedules, modern travellers seek immediate beauty/skincare solutions, especially products […]
8 Powerful Marketing Strategies Behind Sephora’s Vending Machines
Globally recognized prestige beauty retail leader, Sephora, has consistently demonstrated an unwavering commitment to innovation, channeled towards enhancing customer convenience and overall experience. An integral part of the luxury conglomerate LVMH, this global omni-channel brand is valued at USD 37.2 billion and has over 2700 stores and flagships in 35 countries and counting. With its […]